cancel
Showing results for 
Search instead for 
Did you mean: 

Inbound Queues Stuck in CRM

Former Member
0 Kudos

Hello Experts,

We have an issue in production system, Huge number of inbound queues got stuck up. The root cause has been identified and rectified.

Materials archived in ECC ,without archiving in CRM .Currently we have archived it in CRM and trying to reprocess the queues.

However the first LUW is deleted and the specific queue comes back to sysfail status. We have more than 50k

enteried and it is a tedious task to reprocess them manually.Can any one suggest a best approach to clear these queues.

Your help is very much appreciated!

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

former_member185613
Contributor
0 Kudos

Hi Rita,

If the data is not required to be present in CRM, you can delete the queue entries. Since these queue entries have come before you archived the materials in CRM, it is better to delete them rather than re-processing. Later run initial load of object MATERIAL so that required material data is extracted from ERP and is updated in CRM.

Regards,

~Athreya

Former Member
0 Kudos

Dear Athreya,

Thanks for your inputs.

The updates from orders are replicated back to CRM and queues are getting piled up. Queues are in Sys fail status.1st LUW of each queue is deleted and the next comes up as error. And now we have around 30 k entries. Queue of R3AD_xxxxxx which are linked to orders.

Not sure if I can delete these queues.

Thanks

Rita

Former Member
0 Kudos

Hi Rita,

If you click on the sysfail queues, you can see detailed error.

Can you tell us what errors are in the sysfail queues?

Best regards,

Ellen

Former Member
0 Kudos

Hello Ellen,

The queues are in Sysfail status with Error in Validation (Details: transaction SMW01)

In SMW01 it is Validation error.

There is no Error inSMW01.

Tried unlocking and deleting the 1st LUW ,however the next LUW comes to error status.It would be tedious to delete each entry and process the queue.

Thanks

Rita.

Answers (0)