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How to reset the user reached attack threshold from BruteForce Attack Counter?

former_member664713
Active Participant
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Hybris is giving the maxFailedLogins as 5, if the user continuously log in failure the counter value is increased after crossing the value I am unable to login. How to reset the counter value of attack threshold ?

Thanks

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Answers (2)

Answers (2)

sasethia
Explorer
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Add the following line whereever u want to reset the counter getBruteForceAttackCounter().resetUserCounter(customerUid);

former_member469962
Contributor
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Hello Venkateswarlu,

When maxFailedLogin is reached, the user is disabled for login. You can reenable the user authentication from hmc / backoffice by resetting the Login disabled flag. The user will able to login with the correct password after the reset.

Br, Shwetha

former_member664713
Active Participant
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Thanks , But in hMC

It means the login disabled false. am I right?

Thanks

former_member469962
Contributor
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Hi,

Do refresh/reload the user again in hmc to verify that the user is enabled/disabled for login. If the user is enabled, then the password entered could be incorrect.

-Shwetha