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Hospitality mode connection problem

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Hello,

I'm using Hospitality mode in a resurant with 3 tablets,

when there is a connection problem I am unable to login to check the defined ip address of customer manager, is there a way to change the manager ip configuration without login to customer checkout? is there a way to see it in a config file?

Regards

Nir

Accepted Solutions (0)

Answers (3)

Answers (3)

Hi

the soloution is to log on with RAdmin and change the manager address

Regards

Nir

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Hi Nir,

Yes, you're right.

Thanks.
Regards,
Anderson Schmitt

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Hi Anderson and thank you for your answer,

just to make it clear, if I have a store with 10 different CCO connecting to one Manager, in case the I.P has changed for the computer with the manager installed I need to install Squirll in each POS, find the table in the DB holding that information and change it?

Regards

Nir

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Hello Nir,

This information is stored in the CCO database.

To access the CCO database, check the documentation below:

https://partneredge.sap.com/en/library/assets/products/cust_mng/scc/implement/scc_using_b1/tr_p_feat...

Regards,
Anderson Schmitt