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Error while creating "RETURNS" as ERP Sales transaction type

Former Member
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Description: We are getting error while creating ERP SLO type "Returns-ZRE". Message prompts as "Creation of ERP Transaction failed". We do not get the message for other order types for example "Standard order".

Please suggest. Please note that this is an ERP sales order in CRM UI not a CR< sales order.

Thanks

Shree

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Answers (2)

Answers (2)

Former Member
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Hi,

I am getting a similar error 'Creation of the ERP Transaction failed.'. Can you please tell me how you have resolved this issue. Thanks.

Regards

Priyanka

tonyrosy
Product and Topic Expert
Product and Topic Expert
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Is this only for a particular order type?

As stated above this can be to do with user authorisations or the trusted RFC set up. Some things to check are:

- ST22 dumps in ECC

- ST01 authorisation trace for the user in ECC

- Trusted RFC connection set up

Former Member
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Does the user id in CRM have security rights to create the ZRE order type in ECC?

If the OR works then it something specific to the ZRE. I assume the ZRE is in the profile created? searcg IMG for "Define profiles for ERP Sales Transactions".

I think the SM59 connection should be a trusted connection in the setup.