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Differences between Business activity & task

Former Member
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Hi All

Could anybody highlight the differences between Business activity & task ?

Thanks

Jaman

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi,

Business activity and task are the two types of activity.exs of Biz activities : sales call,phone call to the customer and exs for task : preparation for a demo of the product to ur customer i.e task is internal.

Answers (4)

Answers (4)

Former Member
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Hi Jaman,

Acitivities are External that means all the times there will be external party (customer) who is the mail partner.

Tasks as specific to internal employees, like reminders, or meeting requests etc.

If the question is answered please mark the question closed

thanks

Raja

Former Member
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The tasks obligatory contains the responsible employee, (the employee - to whom is put task)!

KaushalShah
Active Contributor
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former_member927251
Active Contributor
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Hi CRM Techie,

Business Activity : Query made by a customer is an activity.

Task : Calling back customer for some information is a task.

Both are different subobject categories in CRM having different transaction types.

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