We are unable to delete a targetgroup which is assigned to a campaign element of a campaign.
The campaign scheduled with campaign automation for the execution.
When we are trying to delete the target group from the campaign element the message displays as " target group has already been transfered to channel"
Can anybody explain the procedure for the deletion of the target group which is already assigned to a campaign which is released to channel transfer.
Under easy access menu, follow the below path:
Marketing -> Tools -> Expert Tools
Under segment builder, you will have the option called "Deletion of Target groups".
Click on that and mention the target group, which u want to delete and click on execute button.
Hope this helps.
Reward points if it is helpful.