Hi, sort of a dummy question, but I'm quite uncertain about this...
We have a CRM 4.0 ISA installation (on 640) which is to be customized. I have all relevant documents, build tools and stuff but one question remains, should I:
1. Change the original application provided by SAP (b2b) and deploy (and thus overwriting the installed one), or
2. Create a new application (e.g. b2b_fubar) and deploy it.
I find (2) to be the most logical way to go but then I don't understand how the new application should be made aware of the underlying CRM system to which it should communicate.
Is this configured in the application itself or is it something that is configured globally. Another quite possible option is that I have completely misunderstood the CRM concept, in this case, dear sirs and madams, please enlighten me
it doesn't matter if the application name is B2B or B2B_FUBAR. Even if you have two application they can be configured to use the same configuration and the same Backend System (CRM Server). This can be done thanks to the XCM tool.
On how to change the application name please check note 550619. It describes what needs to be changed so that the application name will be B2B_FUBAR.
The XCM configuration tool can be started with the following URL:
There is one thing that you should be aware - there are different EAR files for the 6.20 Engine and for the 6.40 Engine. Be sure that you have downloaded the correct B2B.ear.
I hope that this will help you, otherwise please ask.
Message was edited by: Borislav Minkov