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CRM Documentation

Former Member
0 Kudos

Hi All

I am new TO CRM.

Can anybody suggest the tutorials and documentation for beginners

Regards

Naresh

Accepted Solutions (1)

Accepted Solutions (1)

vijayakm
Advisor
Advisor
0 Kudos

Hi Naresh,

Please follow this.

regards,

Vijaya Kumar M.

Former Member
0 Kudos

Hi Vijaya

I have seen the link given by you.

at help.sap.com the function documentaion is there but i am not able to find any technical details about CRM.

Can u give the exact link.

Regards

Naresh

vijayakm
Advisor
Advisor
0 Kudos

Hi Naresh,

You would have seen the last reply in thread

Basically these are set of trainings arranged by SAP. You will have to enroll for trainings where you will also be provided all relavent documents of the course you attended.

Please look into the http://help.sap.com/

with your key word search this is your first lookout for any kind of materials on SAP technologies. ( You have to help your self by doing searching.)

If you looking out for any specific document mention it, experts in the forum who already know about the same will reply you.

regards,

Vijaya Kumar M.

gregorw
Active Contributor
0 Kudos

Hello Naresh,

some detailed information about the technology can be found in the installation guides at: http://service.sap.com/instguides.

Regards

Gregor

Former Member
0 Kudos

Naresh, what I always have found very helpfull are the so called SAP Best Practices. They are also available on http://help.sap.com. Just select Cross-Industry Packages and you will find Best Practices on CRM. These are very, very helpfull, Tiest.

Answers (5)

Answers (5)

Former Member
0 Kudos

Sir,

I would like to have Navigation concepts for CRM which will enable to have good exposure in practice.

Thanking you

With Regards,

M.Seshasai

Former Member
0 Kudos

Hi All,

Even I am looking for CRM documentation. Basically I have strated my career practicing from help.sap.com for R/3. mySAP CRM did't seem to be friendly in the help.sap.com. So if anyone can post any link for some nice documentation for CRM just like the R/3 would be greatly appreciated.

Regards, Shalini

gregorw
Active Contributor
0 Kudos

Hello Shalini,

look at <a href="http://help.sap.com/saphelp_crm40sr1/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm">mySAP Customer Relationship Management</a>. On http://help.sap.com/ you have to go to Documentation -> mySAP Business Suite -> SAP Customer Relationship Management.

Regards

Gregor

Former Member
0 Kudos

Hi Shalini,

This is sharath, I am preparing for certification in telesales(CRM). I would appreciate if u send me any material r pdfs u have got.

I want ur valuable tips and suggestions.

Please email me at sharathcrm@gmail.com

Thank you,

Sharath.

Former Member
0 Kudos

Hi,

In this weblog you'll find a book about implementing People Centric UI for CRM /people/vijaya.kumar/blog/2005/06/10/people-centric-user-interface-pcui--getting-started

Regards,

David

Former Member
0 Kudos

Hi All,

I am preparing for CRM Internet Sales Certification.I have alll the material expect CR800 (E-Commerce).I would appreciate if any one send this file to my mail id ajey.kantheti@gmail.com or kantheti@hotmail.com

Thanks in advance

Ajay.K

Former Member
0 Kudos

Hi Ajay,

This is Sharath.

I am preparing for Certification in Telesales.

I would appreciate if u send me PDFs u have got.

I would appreciate if u give any tips and suggestions like how to approach the Exam.

My mail id is sharathcrm@gmail.com

Will be waiting for ur mail.

Thank you,

Sharath.

Former Member
0 Kudos

Hi Naresh;

These links may be helpful:

Best Practices: http://help.sap.com/bestpractices/crossindustry/crm/v240/html/index.htm

If you are in ramp-up you should be able to get to the ramp-up knowledge transfer courses at:

https://websmp101.sap-ag.de/rkt-crm

also see service.sap.com/crm