I created all the settings for campaign automation. i mainted evey thing in sequence..after starting campaign automation i am getting this error
Collect participants and collect Non partcipants are not maintained target groups and not maintained BP,s in the target group.
after sending trade invitation the maul form will be reached to customer and customer will respond to survey.then respondents and non respondents will reached to respective nodes.
i maintained rules and conditions in response node.
i dont know why it asking to fill target group's with bp's before start campaign automation.
Normally after starting campaign automation the respondents and non respondents are reached to respective nodes.
can u please provide solution for this problem.
The way I have set up campaigns is to create a copy of the TG which you want to send all the emails to.
Then when someone participates, you have a trigger which adds them to a new TG called participants AND another that removes those same people from the copied TG, which leaves you with a TG at the end, of non-participants.