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BADI Implementation

Former Member
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Hi ,

I need to implement 1 badi for call list gereration for transaction code crmd_call_list.

Here we need to assign autometically the call list generated from buissness partners to agents (employees) through badi. One relation ship makes this happen ZBU002.

My question is,

1. where to find this relationship, tables names etc all required stuff.

2 In which badi method we implement the same.

Your help will be much usefull

Thanks In advance.

Arshi

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Look at the documentation of BADI 'CRM_CLM_ASSIGNC_BADI' under

SPRO->CRM->IC Web->Additional Functions->Call List->Business Add-ins->Badi:Assignment Rules

You can find the relationship info in the table : BUT050

Thanks,

Thirumala.

Former Member
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Hi Thirumala,

Appreciated your quick responce.

The BADI which you have given is not trigger for the transaction code CRMD_CALL_LIST.

As well as we need to assign the BP Partner to agents. and make Call staus Active automatically as the call list is generated you can see the transaction code CRMD_TM_CLDIST for List maintenace for better understanding.

Thanks & Regards,

Arshi