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In the Web Channel backend customizing you have the possibility to maintain country groups. In the Web Channel Builder configuration of the user module you can select afterwards the country group, for which the application will be valid.

If in the backend more than twenty country groups are maintained, not all results are shown in the Web Channel Builder configuration. The root cause is, that in the standard implementation of the helpvalues-config.xml in the user module the maximum of values to be selected from backend is set to twenty entries.

<helpValuesSearch name="CountryGroup" type="simple" description="Country Group" maxRow="20">

To get all entries (if there are more than twenty) the user module has to be extended. Replace the helpvalues-config.xml with your file and change the ‘maxRow’ value according to your needs.