Customer Relationship Management Blogs by SAP
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Product and Topic Expert
Product and Topic Expert
The SAP Customer Experience ecosystem is growing and so are the experts, like yourself,  sharing their knowledge (or asking questions) within the SAP Customer Experience Community. So, how can you make sure your contributions are seen by the widest audience? To make sure your content reaches the right audience, you should use SAP Managed Tags. These tags will display your blog posts or asked questions on the right SAP Customer Experience Community pages.

What are SAP Customer Experience Community Pages?


The SAP Customer Experience Community pages will guide you along your way to a deeper understanding of your SAP Customer Experience solution and a more streamlined enablement experience. It has two tabs.

  • Topic Resources - offering curated product content from SAP Experts

  • Community Content - searchable community-generated knowledge like blog posts and Q&A related to the CX Solution


There is a dedicated Community Topic Resource Page for each CX solution. You can find these solution-specific links directly on the main SAP Customer Experience Community page.

Topic Resources



Topic ResourceTab



Community Content



Community Content Tab



How can my CX blog Q&A post appear on the SAP Customer Experience Community page and also on the respective CX product pages?


Use one or more of the following SAP Managed Tags to make your content visible on the following CX Community pages.

For https://community.sap.com/topics/customer-experience use:

  • Customer Experience

  • SAP Commerce Cloud

  • SAP Commerce

  • SAP Marketing Cloud

  • SAP Customer Data Cloud

  • SAP Customer Data Platform

  • SAP Emarsys Customer Engagement

  • SAP Sales Cloud

  • SAP Service Cloud

  • C4C Sales

  • C4C Service


https://community.sap.com/topics/commerce-cloud

  • SAP Commerce Cloud

  • SAP Commerce


https://community.sap.com/topics/customer-data-solutions

  • SAP Customer Data Cloud

  • SAP Customer Data Platform


https://community.sap.com/topics/cloud-for-customer

  • SAP Sales Cloud

  • SAP Service Cloud

  • C4C Sales

  • C4C Service


https://community.sap.com/topics/emarsys

  • SAP Emarsys Customer Engagement


https://community.sap.com/topics/marketing-cloud

  • SAP Marketing Cloud


How to add SAP Managed Tags?


When you create your blog post or post your question, you will find the SAP Managed Tags section below the text editor.


Sample SAP Managed Tags in a blog post


Hope this blog post help you reach more readers and more Likes. If you have any further questions, please feel free to add your comments.

You can find some additional information about writing blog posts and asking questions on the SAP Community links below:

https://community.sap.com/resources/blogging

https://developers.sap.com/tutorials/community-qa.html

Enjoy the SAP Customer Experience Community!