Customer Relationship Management Blogs by SAP
Stay up-to-date on the latest developments and product news about intelligent customer experience and CRM technologies through blog posts from SAP experts.
Showing results for 
Search instead for 
Did you mean: 
Imaging your Sales Force can fulfil their job using well known native tools
to administer own contacts, share information and collaborate with their teams.
Combine the power of SAP CRM with the familarity of Microsoft Outlook.

SAP’s Desktop Connection is the tool which helps you achieving this goal. Now it moved out of restricted Ramp-Up and is available to all customers.

The current version 2.0 (generally available February 14th, 2014) covers synchronization of accounts, contacts and appointments between MS Outlook and SAP CRM. Collaborating and information sharing is just one click away using native MS Outlook look and feel, ensuring everyone is working with the most up to date information.

Desktop Connection tailored your needs and was designed with flexibility and ease of use in mind. With the CRM server customization package you can not only define what gets synchronized but also extend the synchronized objects with your own fields, or even define your own objects to be synchronized.

Get started now, extend in the future. Together with invisibleCRM® we are already working on the next releases. Our professional edition, available in Q2 2014, will additionally synchronize e-mails and personal tasks. The enterprise edition, available later this year, will offer even more synchronized objects such as leads and opportunities, as well as a number of other improvements.

Further information can be found here.