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Hi All,


The 2011 release of SAP Cloud for Customer will provide the Archiving functionality. This will help you delete data from the system which has not been changed or used for a long time.

This blog post will cover this new feature.


Business Benefits

  • Reduces clutter by allowing to move irrelevant data into archive storage.

  • Helps improve performance by reducing data volumes.



The configuration and enablement is done through the Business configuration fine-tuning activity: Archiving Configuration.

Following standard Business Objects are available for the archiving feature.

  • Activity Task

  • Appointment

  • Chat

  • Contract

  • E-mail

  • Lead

  • Messaging Activity

  • Opportunity

  • Phone Call

  • Sales Order

  • Sales Quote

  • Ticket

  • Visit

The archiving enablement will not be set by default. This has to be done manually by setting the Archiving Enablement flag. This will also enable the other columns for maintenance. Please note that once the Archiving Enablement flag is set for the Business Object, it cannot be unset.

Following are the available retention periods:

- Retention Period Before Archiving: Minimum number of days after the last change is made to a record before it is considered for archiving.

- Retention Period Before Deletion: Number of days a record is kept in the archive before being finally deleted from the system.

Set Retention Periods for Archived Documents.

It is important to understand that the retention time doesn’t mean the entities will be archived directly. This means that they are candidates for business checks which in turn will decide if they can be archived or not.

For example, if a Sales Order has the Status as In Process and the Retention Period Before Archiving duration is in line, it will not get archived as the Sales Order is not completed yet.

Disable business checks for the business objects. Only Sales Quote, Sales Order, and Opportunity business objects support disabling business checks. If you select the Disable Business Checks option for business objects, all checks are disabled for the respective objects and based on the retention period, the system archives all transactions (including incomplete transactions).


Archiving View

If you want to search and display archived objects, you can do so by going to the Archiving work center view under the Administrator work center.

By using the dropdown list, you can do a search for a dedicated business object. Please note that you need to provide “*” if you would like to do the search for all objects.

Currently, the search only works on the ID and the Description of the Business Objects. By clicking on the document ID in the results, it will display more details of the documents in the Quick View or in the Thing Inspector (which can be opened out of the Quick View). The displayed Archived documents are read-only.

You can also find further details in the blog Archiving – What objects? What are the criteria? | SAP Blogs, Archiving – How it is designed, how does it work | SAP Blogs and in the SAP Cloud for Customer Help Documentation.


Best Regards,