You are not authorized to change data in sales area

[Former Member]

Hi,

I started getting a BDOC error stating "You are not authorized to change data in sales area O 5000022/01" This is preventing the customer from replication into CRM from R/3. Any clues on how to address the issue?

Thanks,

Stephen Brewer

[ajaya_kumar]

you can use SU53 transaction to see the authorization.

Ajay

[robert_kunstelj]

Check your authorizaton for authorization objects CRM_ORD_LP and CRM_ORD_OE. You probably don't have sufficient authorization defined in one of this objects.

Regards.

[Former Member]

Thanks Robert.

I assume the "You" in the error message is referring to the RFC account that is used to connect R/3 and CRM for customer data synchronization. This RFC account has SAP_ALL.

[robert_kunstelj]

You must check authorization of the user who triggered transfer and not of rfc user.

[Former Member]

Thanks Robert,

I originally went that route but the BDOC error message give no indication of what account "You" refers too. Guess I will try and track it down on the R/3 side but I find it surprising that security is that granular since this is a middleware function. I would think authorization to manage the customer data in R/3 would be enough. Master Data folks who maintain data in R/3 side all have same role in CRM as well. Thanks for the lead, I will get back.

Stephen

[Former Member]

SU53 does not work for Web UI

check object CRM_BP_SA for all activity level 01, 02 and 03