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We are sending a feedback email to customer after order delivery and we need that link to be dynamic based on the order number but we are not able to achieve this dynamic functionality in Workflow notification.. any inputs??

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We are sending a feedback email to customer after order delivery and we need that link to be dynamic based on the order number but we are not able to achieve this dynamic functionality in Workflow notification.. any inputs??

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suman_saurabh
Advisor
Advisor
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Hi Kapil,

Could you please try to add placeholders ID / External ID in the workflow rule, add the defined placeholder in your HTML template for E-mail.

Regards,

Suman

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Hi Suman,

We tried, it works if we want to display any value in the notification email but here we are passing a link in href tag like this:

href="http://www.XXXXXXXXXXXXXXX/#var#"

it doesn't work for that. I guess because this code is in double quotes and this logic is triggered when someone hits the button in the email template.