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Visit start date auto reverted

sklm
Explorer
0 Kudos

Symptom:

Issue when I changed previous date visit to present date after some it is auto reverted to previous date this issue happening specific business user.

I created visit with in c4c only but i don't know why it is auto reverted.

Can any one help me this issue

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Molly
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

This seems a non-standard behaviour. To check if the issue is due to PDI, would you please try switching off PDI once to see whether the issue will be resolved after that?

If the issue is still happening, it is recommended to report a ticket to SAP to further check in the system.

Thank you!

Best Regards,
Molly