Upgrade from CRM 4.0 to CRM 7.0 and disconnect mobile sales

[Former Member]

Hi

With CRM 7.0 we want to utilize the web UI and stop using Mobile Sales. This means we will no longer need the comms station or workbench machines. Assuption is that with links to EEC6 from CRM 7.0 we no longer need to download sales orders and that CDB is redundant so mobile bridge can be turned off..

Has anyone done this before ? Do we need to be aare of anything ?

Best Regards

M

[andreasfrank_roth]

Hi,

we are also plan to do the same - replace CRM 4 MSA with CRM 7 Web UI. Technical Topics are more planning and checking: How does the User access the Solution (Netbook and UMTS), global availability, closing Mobile Bridge and deleting CDB Tables, check your Z Reports - some Developer used smo Tables which are not updated after the Upgrade. Plus Organizational challenges: With MSA you could do Rolloutwaves - Now for Example Frday Evening shut down all MSA User -> Monday morning All Users Go Live with CRM Web UI. This has to be handled (incl. deinstall/disable of TS Mobile) incl. Training and Support effort

Hope that helps for the Start

Andreas