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Unable to open any attachments from webui

Former Member
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Hi Experts,

I have added a PDF to an service order through program. I m able to open the attachment from gui but from webui it is not opening. I tried opening a picture that was attached manually but even that is not opened. please help me with it.

Accepted Solutions (0)

Answers (2)

Answers (2)

0 Kudos

Hi Prakash,

If your component for Attachments is enhanced then kindly set the parameter WCF_IGNORE_ENHANCEMT = 'A' for the user and check if you are able to open the attachment.

Regards.

Deepak Ramchandran.

GopalakrishnanS
Participant
0 Kudos

Hi Prakash,

Please check this note 2176097 - Unable to open or download attachments in a service document.

This might help you.

Regards,

GK.

Former Member
0 Kudos

Hi GK,

Even after the server is restarted it didnt work.