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Tutorial for User Management and Authorization Roles in CRM is needed

Former Member
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Hi SAP Security Gurus.

Please help me understand if Concept and Authorization process in CRM 7.0 and CRM on Demand is the same. I mean uers, role creation etc. I have done ADM940 and know auhorization concepts in gen. I would highly appreciate if some knowledgeable guru can help me understand Authorization concept in CRM 7.0 and provide Links or tutorials on the same as well.

Cheers and thanks in advance.


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Answers (3)

Answers (3)

Former Member
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Hi Priyanka,

For CRM 7.0, please refer below link (PDF). It will tell you Authorization Concept (Business Roles & PFCG Roles) of CRM 7.0:

Also refer the SAP Note 1244321. In the below SAP Note, please see PDF of CRM Web Client Auth Problems

Former Member
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Hi Priyanka

Check the following link.

You will most of the security related documents for different modules down here.



Active Contributor
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have a look at security guide for CRM 7.0 on It's a good document to start with. There is one chapter dedicated to authorization. CRM in addition have ACE. You can search for additional info regarding ACE.