Transaction launcher call ITS R/3 - Save log on user informations

[former_member192850]

Good Morning,

I create a transaction launcher where i call an BOR object in SAP R/3 via ITS.

When the user click on the link in Web Interection center, is opened the SAP ITS that ask the log-on informations.

Happens that when the user accept an incoming call and open ITS R/3 from transaction launcher the system asks the user and password informations; when the call is finished and the user close the ITS web page, if the user accept a new incoming call, if the user open the ITS from trasaction call the system asks another time the log-on informations.

There is the possibility to be sure to save the log-on credentials  when the user log-on the first time on ITS?

Thanks you

Best regards

Marco

[BGarcia]

Hi Marco,

If user ID is the same in both ECC and CRM system, you should configure a single-on connection for your transaction launcher calls. This way, it will popup automatically the SAP R/3 screen without asking any user/password; it will just login automatically in SAP R/3 with same user than CRM.

Search in the forum for transaction launcher + single sign on. Or check also the building blocks from CRM best practices, I believe there's a topic there with this.

Check if this helps you a little more.

Kind regards,

Garcia