Survey's Result

[Former Member]

Hello experts!

I want to know if is possible to analyse a survey's result by internet without using BW! (I'm using CRM 7.0).

Could anyone help me?

Tks!

[Former Member]

hi, maybe you can do it.

But you need some development work.

First, open your survey in crm_survey_suite, then, click the button 'Maintaince of Survey Attributes', you wil find a block 'Interface to applcation'

There are two function you can fill there, callback to PBO and callback to PAI

The PAI function will be called after the user finish the survey and click save.

you can change the PAI function as yours function, the put the logic to save the user input into your add-on table.

then with the user input and answer, you can evalute the result in a ABAP report or others.

But pay attention to the survey content, in the PAI function, the survey is a xml string, so it is a little complex to extract the result. But don't doubt, you must get the result in the PAI through this way

[Former Member]

I dont think we can analyze survey results in WebUI unless you have set up the system such that for every inbound email a business activity is created. Questionnaire assignment block of that business activity will contain 'Completed Survey'.

Or ,

SAP GUI>CRM_SURVEY_SUITE>Select your Survey--> Click on Evaluation button on top (CtrlShftF3)

Hope this helps