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Split merged contacts - SAP Marketing Cloud

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227

Hello experts,

is it possible to split merged contacts again?

Thanks and best wishes!
Christiane

Accepted Solutions (1)

Accepted Solutions (1)

KunalBansal
Active Contributor

Hello Christiane,

No, that's not possible, you can manually create/upload a new contact after checking in Inspect Contacts app.

The system Merge Logic will though again merge that contact based on your configuration setup (ID_ORGIN, One Per contact, Marked for Identification settings).

BR,

Kunal

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Thanks for this information Kunal

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