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SOAP: Business Partner replication error: "Address is incomplete. Please enter country/region"

onurdemirk32
Discoverer
543

Dear Community,

We are trying to replicate business partners from C4C to Marketing Cloud using SOAP, and accounts are transferred successfully with address information to the SMC but contacts show an error in the Message Dashboard as you can see below:



As I know the concept of C4C is, that a Contact is always linked to one of the addresses of the account.

It would be great if someone could share any idea.

Appreciate your help!

Thanks,
Onur.

u001dheb
Explorer
0 Kudos

Hello Onur, did you find any resolution to your replication error ?

Accepted Solutions (0)

Answers (1)

Answers (1)

Katharinam
Participant
0 Kudos

Hi onurdemirk32 and u001dheb,

have you checked in C4C if the contact has an incomplete personal address?

This may lead to your error message and would need to be either completed or deleted.

Kind Regards

Katharina