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Set default folders in Case Management

Former Member
0 Kudos
85

hI guys

I have a situation where our cases have a procedural way of being done, certain documents have to go into predefined folders.

Now I would like to find out if there is a way in which I can create default folders where documents can be placed instead of having to create folders for every time a case being workied on.

Thanks in advance

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Answers (2)

Answers (2)

Former Member
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You need to create record model in tx scaseps and link it to a case element type created in registry.If all is in place whenever a folder is created the record model structure is created automatically and documents can be route to any folder in the structure.

Former Member
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You assign it in the registry!!