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sending email

Former Member
0 Kudos

Hi,

We are using action profile and this is used to send email out.

This works fine in GUI and the SCOT is also updated with the status of the message.

We are not able to send emails out from PCUI in Portal. we get the action executed and also confirms that the action has been executed successfully and that email is sent through internet to the BP number that is entered in the transaction in PCUI screen.

In the SCOT transaction, we are not the send status for the emails sent through PCUI

Are there any setting to be done on PCUI for action profile.

Thanks

Srinivas

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Are you able to send the mails in SBWP ?

Have you maintained the communication method in BP general tab

Also make sure the user has an e mail id & communication method (INT+Email)mentioned (Transaction - SU01)

Also check in your conditions the processing type (it should be internet address)for outside emails.

Cheers!

Plz reward if this helps

Regards

Raj

Former Member
0 Kudos

Hi Shankar,

I do not get them in the SBWP but i have mentioned the communication method of Email and also the email id in BP master data and also in the user id

Thanks

Srinivas

Former Member
0 Kudos

Hi Srinivasa rao,

Please look into the following SAP Note for more information.

SAP Note: 1063663

Best Regards,

Johnny.

Former Member
0 Kudos

Hi Johnny,

iam applying the notes and will update once i do that and the notes is relevant to marketing planning actions and will this be applicable to activtiy transactions?

Thanks

Srinivas

Former Member
0 Kudos

Hi Srinivas,

I am not sure, Please try once.

Johnny.

Former Member
0 Kudos

Sorry Johnny,

This does not work

Thanks for your time

Srinivas