Sending Email Campaigns to Account Team in SMC

[mracantonius]

Hi - Is it possible to send an email/SMS campaign to the Account Team Members of the Account?

I know we have a feature of "Send on Behalf Of" but the idea is besides sending the Account itself, we should also notify the Sales Rep of the Account via the same Campaign.

Cheers,

Marc

[JEFODB]

Hello Marc,

You can either use the seed list functionality or include them in your target group. 

If your goal is just to inform them that the campaign is launched to their accounts, I would go for the seed list. 

https://help.sap.com/docs/SAP_MARKETING_CLOUD/b88f770e4b7c4ecead5477e7a6c7b8f7/4f15e59cb04b4b58b8d95... 

Otherwise you should include them into your target group. Prerequisite ofcourse, is that you have your sales reps stored as contacts in your Marketing Cloud system. 

Kind regards, 

Jef