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SAP Service Cloud - Version 2 - Utilities add on - How to create a Premise

RitSilva
Explorer
0 Kudos
230

Hello all,

I want to create a premise via SAP Service cloud - Utilities Add on. When i go to Premise i don´t have the option to create a new premise.

Can i create a premise via Service cloud?

RitSilva_0-1726046420232.png

Thanks,

Rita

RitSilva
Explorer
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Thank you. Do you know if we have a premise in the system is it possible to create cases associated to a premise?
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pedromfcosta78
Advisor
Advisor
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Yes, It's possible to create cases linked to the premise.

 

Thanks

Pedro

RitSilva
Explorer
0 Kudos
To create a case linked to premise, we need to open the premise and than create the case right? If we open a case in the case object we can´t add a premise right?