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SAP Sales Cloud emails @mail.crm.cloud.sap not getting out

anypre
Participant
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Hello experts!

We have trying out the SAP Sales Cloud version2 and hoping to see if anyone would know why we are not able to get emails from @mail.crm.cloud.sap .  What needs to be done at our end in order to get these emails successfully?  Also wanting to see if SAP has done the required steps to ensure this domain can have a higher delivery rate?  I guess it is reasonable for normal mail servers to think this domain would be some kind of issues. 

Many thanks in advance!

 

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