cancel
Showing results for 
Search instead for 
Did you mean: 

SAP Marketing Cloud - follow-up management

former_member607457
Participant
0 Kudos

Hello dear community,

In campaign designer of SAP Marketing Cloud there is an option to add an action to for example a target group (create a task, make telephone call, appointment and other)....

the question is - is there any way to monitor the status of those activities (e.g. if this task was practically full-filled or a phone call made..) in the system?

thank you,

Alex.

BACKESSI
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Alex,

If Kunal's answer helped, please mark the question as answered using the "Best answer button". Otherwise please provide more info. Thanks and kind regards, Silvia

Accepted Solutions (1)

Accepted Solutions (1)

KunalBansal
Active Contributor
0 Kudos

Hello Alex,

If I understood your question right, Marketing System just generates the Call List or Appointment which is then transferred to the sales system, you can find that details in Marketing.

Best Regards,

Kunal

Answers (0)