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Sales area Upload CRM to SAP R/3 Middleware

Former Member
0 Kudos

Dear SDN team,

We are facing a Unique Isssue when replicating a Sales area data of a BP from CRM to SAP R/3 .

The versions are SAP CRM 5.2 and SAP R/3 4.6c

Problem : We have created a BP with Role "Prospect" initially in CRM and added a Sales area to same using CRM Web UI. Now we upgrade the Prospect to a Role "Sold to Party" and later deleted the old Prospect role .

Through Middleware Delta events , the Business Partner in Role "sold to party" is successfully getting replicated to SAP R/3 system with General data .

But the Sales area is missing . Why is this ??

One more point is that , when we manually change the Sales area in CRM again and save the changes made , the Sales area is flowing into SAP R/3 system automatically . this is strange for us !!

Why is the Sales area not getting replicated into SAP R/3 system automatically whereas the General data of the BP is getting replicated ??

Please help us ..Point will be rewarded for the correct answer.

Regards

Ritvij

Accepted Solutions (1)

Accepted Solutions (1)

srikantan_j
Contributor
0 Kudos

Hi Ritvij,

Please check in the Business Partner Classification tab, the classification Customer is choosen and not Prospect. The Business Partner with the Classification Customer in CRM is distributed to the R/3 backend system with the R/3 account group that you have assigned in the Plug In in the transaction PIDE of the classification in R/3.

regards

Srikantan

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi

The reason this might happened is due to the Organisation structure changes. You have to update the buffers once you have done changes to organisation structure or if the scheduled programs for organisation structure working fine then next day you should be able to get the sales area.

Regards

Manohar

Former Member
0 Kudos

Hi Manohar,

Thanks for the Information .

Please tell me which report i need run daily to update the Org structure ??

Is it HRBCI_ATTRIBUTES_BUFFER_UPDATE report in CRM system ??

If im wrong , please tell me the correct Report name ..

Full points will be awarded if the answer is correct .

Regards

Ritvij

Former Member
0 Kudos

Hi

Yes U r correct

Buffer update: Transction SE38, put his report name HRBCI_ATTRIBUTES_BUFFER_UPDATE and execute.

Reward points if helpful

Regards

Manohar

Former Member
0 Kudos

Dear SDN team,

The above problem of "Sales area upload" is still not resolved.

The Sales ares buffer update report did not help much .

Could somone please help us to resolve this ??

Points would be rewarded .

Regards

Ritvij