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Responsibility type Rule not determining the Org units in Service contract Transaction

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Dear SAP Guru's..

I have created a Responsibility type Determination rule with the Category Agent determination responsibilities and

attributes Service organization, product number and Partner number. This rule assigned to Organizational data profile

which i have given my service org and unit. i have assigned this data profile to Service contract and Service order transactions.

When iam creating a Transaction in Crmd_order there is no Organization determining. Please help me if iam missing any

settings or need to configure more....?

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Answers (1)

Active Contributor
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Try to run the simulation in the determination rule. If it works there then check the system log in the transaction-> Organization tab. This will give you some hint as to what went wrong.