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Request start date and End date determine based on Priority of service orde

Former Member
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Hi Experts,

We have the requirement like request start date and end date should determine based on priority of service order.

If service order priority is u201CVery highu201D request start date should be the current date +4 hours of the order creation date. High priority should be +24 hours for the request start of the order creation. Medium and Low use the default 72 hours.

Kindly provide the details how to map this requirement in system.

Regards

Srinivas

Accepted Solutions (0)

Answers (2)

Answers (2)

praveen_kumar194
Active Contributor
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what i suggest is youl can use ORDER_SAVE badi and create one implementation for it and in the newly

generated class you can write your code to default the dates based on priority of your service order. you can use the CRM_ORDER_READ to read the service order details and CRM_ORDER_MAINTAIN fm to changed the service order

dates.however i am not sure whether order read FM will give the priority of the document in its import parameters. if it does, i hope this may help you.

Former Member
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Hi Bala,

Kindly check the following thread it may helpful for your queary

Hope this help

Regards

Srikanth.Naga