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Replicate new Relationship Types from C4C to MC

SCHNEIDERT
Active Contributor
0 Kudos

Dear Experts,

when a new relationship type in C4C is defined (e.g. ZCHM03 - "Is member of XYZ") and set on Account Level, it is transferred to MC in the Business Partner Relationship. In MC we receive an error message in the Message Dashboard saying "ZCHM03(s) do not exist or are not active or you do not have authorization".

I'm not aware of the possibility to maintain those Relationship Types in MC.

How to proceed? Do we have to maintain that anywhere or to disable the transmission to SAP Marketing Cloud?

Kind Regards

Tobias

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former_member1277
Participant

Hi schneidert

Ah.. I get you. It seems that system does accept only the limited Rel Cat in the Marketing.

I believe in this case either we may need to consider doing mapping at C4C(via Code list) or CPI where we map from 'ZCHM03' to the acceptable one in SAP Marketing Cloud.

Hope this helps !

Cheers !

SCHNEIDERT
Active Contributor

Hi Kamesh,

yes I think you're right.

Just wondered because then the BAdI implementation example that mentiones a relationship value beginning with "Z" makes no sense, because there's no SAP relationship code that starts with Z (* Example implementation: * Do not transfer relationships of category 'ZBURXX'.) 😉

We will fix it on CPI, thank you!

BR Tobias