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Lead and Opportunity management

Former Member
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82

Dear all

I am new in CRM.

Can anybody send me the documents abt lead and opportunity management?

pls it very helpful for me

jayesh patel

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Hi all,

My question is regarding an outbound lead management scenario. I am required to perform a gap analysis between

an AS-IS home grown application and TO-BE CRM system for the outbound lead scenario. Is there any specific approach that i should follow in performing the gap analysis like particular templates, methodology etc.,

Any information regarding this will be very helpful.

Thanks

Kris

KaushalShah
Active Contributor
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Former Member
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Hi Jayesh ,

If you have any particular question hope i can help u out in lead management.

Cheers

Ram