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Landing page integration with Wordpress

elio
Explorer
0 Kudos
159

Hello experts

We are trying to connect a landing page developed on a website built with Wordpress, the landing page has a form to capture potential customers

The problem is that the Marketing - External Landing Page Data Integration (SAP_COM_0342) communication agreement has been configured.

This agreement has a URL of Inbound Services Marketing - Contact (Version 4).

But within it there are no fields to receive standard data such as telephone, mail and name.

Am I using the correct agreement? If so, how can I enable it so that those fields can be seen in that service.

Another question, this integration must go through CPI?

BR

Elio C.

Accepted Solutions (0)

Answers (2)

Answers (2)

SCHNEIDERT
Active Contributor
0 Kudos

Hi 3li0cent3,

in the past there was a standard integration package for CPI delivered by SAP (External Landing Page Data Integration with SAP Marketing Cloud). This package is deprecated. Therefore SAP provided a blog post how to integrate forms with a custom integration: https://www.sap.com/cxworks/article/2589633922/external_landing_page_data_integration_with_sap_marke...

Do you need to use API version 4 because of using B2B relationships? Otherwise you could also use maybe v3 of the Contact API. But the standard fields like name, email and so on are also included in v4.

In our case using v4 is still a problem because there's no "CorporateAccountName" field which we are using in our forms. Therefore there's already an improvement request: https://influence.sap.com/sap/ino/#/idea/277154

So, you have to check what's your process/use case to see which version you could use.

BR Tobias

andreasfranz
Advisor
Advisor
0 Kudos

Hi Elio,

with the contact API v4 you need to use additional IDs to load E-Mail addresses and phone numbers.

Please have a look at the corresponding documentation:

https://help.sap.com/docs/SAP_MARKETING_CLOUD/0f9408e4921e4ba3bb4a7a1f75f837a7/06526bdbae42455ba69a4...

Hope this helps.

best regards

Andreas Franz