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Issue with opening external link in Transaction Launcher

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Hi Team,

We have configured an external link via Transaction Launcher in CRM UI.

When we click on this link, it opens a new window and page is loaded but while running one of the Javascript it gives an error stating that the method is undefined. Because of this the page is not loaded completely and all the links and fields are blank.

But if I paste the same URL in same window again and hit enter then the page is loaded correctly.

Can you please provide some input as to why this is happening?

Thanks in advance.

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