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IS SAP CRM BENEFICIAL FOR ME???

Former Member
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Hi All,

I am a graduate (BBA), with 5 year's of experience in BPO and have very less interest in IT & various computer languanges and  codes. As i have experience in customer service i received an email from an institute who offered SAP (crm) training that will cost me 400000 for 20 days of classroom training. will it  upgrade my profile?????

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Answers (4)

Answers (4)

srinu_s1
Active Contributor
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For your experience back ground you can learn SAP CRM functional. in which you don't have any coding so you need not worry, but before that if you don't have interest into computer field, you need to think twice.

Coming into CRM training, i would suggest you go for Online training which will cost you 2.10lac.

Here you can refer multiple times the same course, if you don't understand first time.

If your financial situation supports well and you can also go for class room training, before that enquire about the institute faculty back ground. There are so many faculties are giving training just after they passed in that institute.

Also follow above links  which were mentioned by Ronaldo Aparecido as well.

Srinu.

Former Member
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Thanks for the advice srinu, any institute you recomend???

srinu_s1
Active Contributor
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I can say either Genovate or AtoS anyone but before joining as i already said before joining please verify two times about the faculty where you are joining it it is Class room training.

if It it is online training i don't think so it makes difference you can join in any authorized training partner institute..

ronaldo_aparecido
Contributor
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Hi Mr. Bhushan.

I'd like to introduce you to these communities CRM:

SAP CRM: Master Data & Middleware

http://scn.sap.com/community/crm/master-data-and-middleware

  

SAP CRM: Mobile Applications

http://scn.sap.com/community/crm/mobile

SAP CRM: People Centric UI (Read Only Archive)

http://scn.sap.com/community/crm/ui-people-centric

    

SAP CRM: Sales

http://scn.sap.com/community/crm/sales

   

SAP CRM: Service

http://scn.sap.com/community/crm/service

 

The most experienced experts attend in this comunittys

This comunittys have a forum and  you can ask the experts.

Hope helped you.

Himayatullah
Active Participant
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Hi Bhushan,

Since you are BPO industry and would definately have understood business processes related to customer service.

Try to attend some demo classes in SAP CRM Service and then you can analyse whether to go for it or not .

SAP CRM has three modules. SAP CRM Sales, SAP CRM marketing, SAP CRM service.

Start with SAP CRM service and based on your intrest you can explore other modules also.

I hope this helps

Thanks & Regards

Himayat

Former Member
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Thanks for your suggestion himayat, is there any institute that provides demo classes in pune??

Himayatullah
Active Participant
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No idea about pune Bhushan. Just give a try on justdial website, you may find some

But in Hyderabad , there is a area called as Ameerpet where we have lot of institutes .

Former Member
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Totally depends on the job market and if there is a chance for you to be able to get a breakthrough.