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Interfacing C4C - yMKT - Account Team

SteveB
Explorer
0 Kudos
679

Dear,

is it possible to interface the account team data from C4C to Hybris Marketing Cloud?

I have been account-team.jpgchecking in the communication arrangement Replicate Business Partner and in the payload in C4C when triggering a message to yMKT. It seems the needed business partner role (BUP003 - employee or other relevant one?) is not included in the payload.

While searching the blog i do find examples for CRM on premise solutions but not for a C4C to yMKT Cloud link.

Thank you for your suggestions,

Kind regards,

Steve

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PraveenT1
Participant
0 Kudos

Hi All,

We have used the standard communication arrangement for Account team replication from C4C. HCI would required to Clone the iflow of Business partner relationship and replaced the receiver Odata to the Corporate account call to map the account team.

Thanks

Praveen