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Inbound Queues are in ready status, how to

Former Member
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CRM - There are more than 5000 Inbound queues are in ready status and the number is keep increasing, please give us solution to clear the queues

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Answers (1)

Former Member
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1.As a first step, analyse in txn: R3AM1 for any kind of objects are loading.

If not, then check for any jobs which are running in background which fetches data massively from ECC/Third party systems. If so, cancel the running job.

2. Go to txn SMQR and de-register all the queues.

3. If the stagnating entries are on non-production environment and if the queue entries are increasing unexpectedly then you can delete the queues in the txn: SMQ2 of CRM.

Please let me know what type of queue entry exists in SMQ2?

Do you have some SYSFAIL entries and then have "READY" status'ed queues on SMQ2?

Good luck,