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IC WebClient cookbook - CRM 5.0

Former Member
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Hi all,

Can anyone please send me IC Web Client Cookbook for CRM 5.0. I have the Cook book for 4.0 but there are few things that have been changed in the new release.



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Answers (2)

Active Contributor
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The IC Web Client Cookbook is available here:

<a href="">CRM Documentation</a>

Follow the heirarchy to SAP CRM -> SAP CRM 2005 -> CRM Core and Standalone Components

The document is called Interaction Center (IC) WebClient Consultants Cookbook

I trust this will reduce the need for people to ask for this document to be emailed to them.

You will need a service place log in to access this document but if you are working on a client you should be able to get this access via your administrators.


Nigel James

Former Member
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You can also download the config guides from the following link:

The guides are under the link, "Technical Information".