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How to restrict multiple logon on CRM 2007 Web UI

Former Member
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Dear experts,

From Note142724,

I know that we can restrict multiple logon when using SAPGUI.

But I want to know how to restrict multiple logon when using CRM 2007 Web UI.

Concretely, I want to know setting that we can select only following two choices.

・Continue with new logon and end any other logons in system

・Terminate new logon

Thanks in advance.

Best Regards,

Takehiko

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

go to SICF->choose default_host/sap/crm_logon>choose error page>configuration

There you will find seting for multiple logon

Regards

Gaurav

Former Member
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Hi Gaurav,

Thank you for useful input.

I've tried to change the parameters but failing.

It would be necessary to reboot, so I'll consult basis members.

Regards,

Takehiko

Answers (2)

Answers (2)

Former Member
0 Kudos

I think the setting is at the crm_ui_frame instead of uppger level as mentioned above. Use sicf > sap/bc/bsp/sap/crm_ui_frame. click on the error pages > configuration and select Check For Multiple Log on option. Hope that helps.

Former Member
0 Kudos

Hi, Ho,

Thank you for your help.

And I'm sorry for the belated reply.

I tried to select Check For Multiple Log on option,

but I can still multi-logon.

Regards,

Takehiko

Former Member
0 Kudos

Hi Takehiko,

By default while logging into the Web Client 2007 with multiple logon windows you will get below message

You are already logged on to the system in the following sessions:

Existing Logons

Client User Client Logon Time

xxx xxxx xx.xx.xx.xx 15:31:17

Below you will this option with check box

Cancel all existing logons

Continue

You can either select the check box cancel existing logons and continue or deselect and continue.

Regards

Arup

Former Member
0 Kudos

Hi, Arup,

Thank you for your help.

But if I remove the check and logon, I can logon multiple logon.

I think it is undesirable that users can multi-logon.

Can I prohibit multiple logon automatically?

Best Regards,

Takehiko

Former Member
0 Kudos

Hi,

I think you will have to maintain the Profile parameter in RZ10 ( Parameter maintenance).

Give Param.Name as -login/disable_multi_gui_login.

By default it takes 0 . Consult with your basis guy.

Regards

Arup

Former Member
0 Kudos

Hi, Arup,

Thank you for useful input.

I'll consult basis members to maintain the Profile parameter.

Regards,

Takehiko

Former Member
0 Kudos

Hi, Arup,

I consulted basis members, and maintained the Profile parameter.

But the checkbox is still displayed..I can multi-logon.

So, I'll try to change programing and delete the checkbox in the view.

Regards,

Takehiko

Former Member
0 Kudos

Hi Takehiko,

Are you sure you are talking about multiple logons not sessions???

Because because multiple sessions can opened directly like Yhaoo or gmail without password.

Regds...Arup

Former Member
0 Kudos

Hi Arup,

Thanks for you reply.

I'm sure I'm talking about multiple logons.

I want to know the method that it is impossible for The users to multi-logon.

Best Regards,

Takehiko

Former Member
0 Kudos

Hi Takehiko,

We also have the same issue of restricting multiple logon in Web UI.

Kindly share the solution if you have solved the issue.

Thanks,

Sarat.

Former Member
0 Kudos

Hi Sarat,

Thank you for your reply and I'm sorry for the belated reply.

Unfortunately, I don't know the solution for this problem.

SAP Japan Consultant told me that it's a feature not to restrict multiple logon when using CRM 2007 Web UI.

So, I think that we need to create add-on.

Regards,

Takehiko