How to remove the installed base view from the IC web client?????

[Former Member]

Hello All

I am working on CRM 6.00 IC webcilent

In the interaction center view there two views called installed base and objects, i want to remove these two views as we donu2019t need them I removed the there fields using BSP WD workbench but still the view is there, is there a way to remove them without enhancements?

Regards

Jacopo Francoise

[Former Member · Accepted solution]

Hi,

Just check if it works for you??

Go to:

SPRO->IMG->CRM->Interaction Center WebClient->Define Account Identification Profiles

Select your account identification profile and go to Object Components.

Remove the entry of ICCMP_IBASE from here.

Thanks and Regards,

Rohit