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How to avoid redemption of coupon, if not promotion applies

robert_baethe
Advisor
Advisor
0 Kudos

Hi,

we do want to avoid redemption of a coupon code if the coupon does not result in any discount / promotion applied. There is a setting which handles it partially:

https://help.sap.com/docs/SAP_COMMERCE/9d346683b0084da2938be8a285c0c27a/85116246b87b4a199d4d54e6ef59...

But it does not cover our complete case.

Example promotion setup:

condition a) coupon code = 1234

condition b) product = ABC

Customer enters a valid coupon code = 1234 and has product XYZ in cart. The coupon can be successfully redeemed, but it does not lead to any promotion applied because the 2nd condition (product = XYZ) is not met. 

Is there any chance to avoid the coupon from being redeemed successfully ?

 

 

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