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How to add new actions at campaign designer?

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If the customer doesn't use SAP Marketing outbound email, how to create new actions at left part ?

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Hi Yvaine,

in the Manage Your Solution app under Configure Your Solution > Marketing > Campaigns > 2. Define Campaign Categories and Actions you can define which actions you would like to have in which campaign category (e.h. triggerbased campaigns). If not needed, you could easily remove/disable them.

But these are standard actions. If you need some "special action" I would suggest to have a look into "Open Channel" action.

BR Tobias