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forward a synchronized e-mail in c4c

Former Member
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508

Hello together,

is it possible to forward a synchronized e-mail in c4c for example to a colleague?

Thanks and regards Kathrin

Accepted Solutions (0)

Answers (2)

Answers (2)

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It seems that an idea was sumbmitted, but never went further...

https://influence.sap.com/sap/ino/#/idea/236755/?section=sectionDetails

Would it be possible to use a work-around in order to forward the attached e-mail within C4C ?

Best regards

Michael

praveen333604
Advisor
Advisor
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Hi Kathrin,

From C4C system you cannot forward a synchronized email, but always have an option to forward the email from your mail Inbox/Sent Items.

Regards

Praveen

kleintimo
Explorer
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Dear Praveen,

as this is 4 years ago, is there any improvement with this functionality - still customers looking for ways to forward mails in the SAP Sales Cloud application itself.

Is there any news on this question in the meanwhile?

Thanks in advance.

Timo