Exit on Confirm BP data

[Former Member]

Hi.

I have a CIC profile on CRM 5.0.

I need to generate a pop-up with some partner data, after confirm BP data on CIC0 transaction.

Anyone knows how to implement this? Is there any BADI activated with this confirm button?

Thanks.

Susana Messias

[walt_b · Accepted solution]

Are you using the interaction center in SAPGUI, or in a web interface ?

I can help in both cases, but need to make sure what scenario you are actually using.

[Former Member · Accepted solution]

Hi Walter,

I am on SAP GUI interface, transaction CIC0.

Is there any option to do this?

thanks a lot!

[Former Member · Accepted solution]

Hi Walter,

can you give me any further hint?

Thanks,

Susana Messias

[Former Member · Accepted solution]

BAdI CRM_ORDER_AUTH_CHECK triggers many times during CONFIRM or END contact. I have used it for END contact with out any issues. You can Implement the method IF_EX_CRM_ORDER_AUTH_CHECK~CRM_ORDER_ADD_AUTH_CHECK.

check SY-UCOMM = CSEARCH_CONTINUE or you can also check for CSEARCH_REQ_CONF event occured.

[walt_b · Accepted solution]

You need to create in CIC customizing a hidden component that is linked with a custom class that inherits from CL_CCM_ABSTR_CMPWSP.

Then you redefine 2 methods:

- IF_CCM_WORKSPACE~CREATE: here you tell to which CIC events your class subscribes

- IF_CCM_CMPWSP_CIC_EV_HANDLER~HANDLE_EVENT: here you tell what happens when event is raised

Please check also SAP Note 516843 - How to create a customer-specific workspace?

Example:

method IF_CCM_WORKSPACE~CREATE .

data: pclass type ewbprocl.

data: wsp type ref to if_ccm_workspace.

call function 'EWB_PROCLID_CNVT_FROM_CM'

exporting

x_procclidx = proc_cl_id

importing

y_procclid = pclass.

*check whether instance of this workspace type already exists

call method cl_crm_cic_workspace_util=>find_by_name

exporting

im_name = pclass-cmpwsp

im_conf = space

receiving

re_workspace = wsp.

if not wsp is initial.

raise no_multiple_instances.

endif.

call method super->if_ccm_workspace~create

exporting

proc_cl_id = proc_cl_id

proc_instance = proc_instance

abox_admin = abox_admin

workspace_display = workspace_display

workspace_manager = workspace_manager.

if pclass-cmpconf is initial.

• pclass-CMPCONF = co_std_profile.

endif.

call method cic_event_gate->add_listener

exporting

event = 'SEARCH_RESULT_PROPOSED'

listener = me.

endmethod.

method IF_CCM_CMPWSP_CIC_EV_HANDLER~HANDLE_EVENT .

data : lv_t1 type table of ts_role_details,

lt_return type table of bapiret2,

param1 type crmt_cic_bpident,

ls_partner_wrk type crmt_partner_external_wrk,

ls_data type crmt_bus_frg0040,

ls_datax type crmt_bus_frg0040x,

l_bpguid type bu_partner_guid,

lv_process_type type crmt_process_type.

• SEARCH_RESULT_PROPOSED is a new master-event defined here...

if event = 'SEARCH_RESULT_PROPOSED'.

• Business Partner has been identified

param1 = p1.

• raise your popup here !

endif.

endmethod. "IF_CCM_CMPWSP_CIC_EV_HANDLER~HANDLE_EVENT

[Former Member · Accepted solution]

Hi Walter!

Thanks for your reply.

I tried to implement the class as you told, but I get the following dump:

An exception occurred that is explained in detail below.

The exception, which is assigned to class 'CX_SY_MOVE_CAST_ERROR', was not

caught in

procedure "PROCESS_META_MODEL" "(METHOD)", nor was it propagated by a RAISING

clause.

Since the caller of the procedure could not have anticipated that the

exception would occur, the current program is terminated.

The reason for the exception is:

It was tried to assign a reference to a rereference variable using the

'CAST' operation ('?=' or 'MOVE ?TO').

However, the current content of the source variable does not fit into

the target variable.

source type: "\CLASS=ZCL_ALERT_HANDLER_II"

target type: "\CLASS=CL_CRM_CIC_CRB_COMPONENT"

Can you help me on this?

thanks

[Former Member · Accepted solution]

Hi Walter.

I found the problem... I was still with alert modeler profile in my CIC profile and using this solution of yours we don't need it.

Great solution!!!

Thanks a lot!

Regards,

Susana Messias