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Error while System Update - Already existing lock

Former Member

While trying to do System update from hac, getting the following error:

"System update can not be performed, there is already existing lock : 'System update' on 'master' tenant and cluster id 2"

Accepted Solutions (1)

Accepted Solutions (1)


Hello Prabu,

It is possible that there is a Platform update already running from a different node.

Another possible reason could be a cancelled / terminated Platform update. When the platform update executes, systeminit table is updated with a date for lockdate and the value of locked is updated to 1. When this process completes, locked is reset to zero and the lockdate is updated in the table.

If an update process was killed, the value of locked column in systeminit table may contain 1 resulting in the problem.

If you are sure that there is no system update being executed from any of the nodes, then you could try updating the value of locked to 0.

Hope this helps.

Br, Shwetha

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Thank you! It's exactly what I'm looking for.

Former Member
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It helps me a lot. Thanks.

Former Member
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It helps me too. Thanks a lot

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Hi, I did not find any table with name "systeminit" in my Hybris schema. I am using verison 5.6.


try searching with SYSTEMINIT (in caps)

Answers (0)