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E-mail Templates: Adding additional Place holder values in E-mail templates via E-mail template editor in C4C Marketing

Former Member
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Hello We need some clarification /advice on how to get these feature configured in C4C Marketing. If anyone has similar requirement and had solution it before, please guide. Use Case: Need to create a personalized E-mail Template to be send to a target group of contacts. In the HTML Editor for E-mail template design feature within the application, we need to add personalized place holders of various attributes. How to add additional place holders which are not available out of the box (the currently supported place holders are mentioned in admin guide Section 6.3.14 E-mail templates- page 425).? Business Requirement: For E-mail Template design using the C4C Marketing feature of E-mail template editor functionality (Work center:  Marketing Content – Create New E-mail Template) Need to add personalized place holders , how can we enhance the place holders which are currently available, Also how do we had data from International Address version attributes from Accounts. Has any one had experience with such requirement , please guide Regards Piyush Gandhi

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We are facing similar issue as well. Is there a solution?

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Hi Piyush,

Is this issue resolved? we are facing similar issue, please update if you have any solution.

In standard C4C solution we have limited variables to add in templates from service ticket and i am not sure whether we can achieve it through SDK.

-Shaik.