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Duplicate check on email addresses during new contact creation or editing a existing contact in C4C

mandeep_shrestha1
Participant
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Hi All,

We want to achieve duplicate check on email addresses of new contact creation or on editing an existing contact in C4C. Requirement is to not allow contact saving if the email address already exists in the system. can you please help and guide which business object must be used here if anyone has achieved this requirement earlier. Also, a few lines of code would be helpful to start as I am very new to C4C.

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Answers (1)

Answers (1)

Neeraj_Jain
Active Contributor
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Hello mandeep.shrestha,

Please refer below SAP Blog. Hope it's clarifies your query.

https://blogs.sap.com/2016/11/07/sap-c4c-account-duplication-check-and-merging/

Regards,

Neeraj Jain

mandeep_shrestha1
Participant
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Hi Neeraj,

Thank you for the answer. As our functional person has checked, the email duplicate check only gives a warning and allows to save the contact as per the blog shared by you.

Actually we want to achieve the requirement by making PDI development and restricting the save if a duplicate email address already exists in the system.

Neeraj_Jain
Active Contributor
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Then connect with your ABAP Consultant and check if there is any feasibility to change warning into error. I think it can be achievable.